Every WowCodes store runs on the same core, so these articles fit yours whichever product you have. Where a step is different on a Rewards (coins-only) store, the article says so. For a tour of the features themselves, see your product's guide; for a quick list of common problems, see Troubleshooting and the FAQ.
Set up an add-on
Step-by-step setup for add-ons from the add-on store in your admin. Check the add-on store for what your store can add.
- Email to Ticket: customer emails become support tickets
- Support SLA & Routing: priorities, targets and routing for tickets
- Satisfaction Surveys: ask customers how you did
- Help Assistant: answers from your own help articles
- UddoktaPay: payments in Bangladesh (not for Rewards stores)
Moving and changing your site
- Move your store to a new server or domain
- Switch to HTTPS or change your site address
- Close your store for maintenance
- Back up and update safely
Signing in and your licence
- Reset a lost admin password
- Licence and activation problems
- Licences and domains: websites per licence, moving to another domain, upgrading
Email, scheduled tasks and translation
Payments
These two don't apply to Rewards (coins-only) stores, which take no money.
Errors, files and add-ons
- A page shows an error or a blank page
- Folders your store must be able to write
- Uploads fail or files are too large
- An add-on or theme won't install or update
- The setup wizard stops or fails
- Setup stops at installing add-ons
Still stuck?
Email [email protected] with what you see on screen, the error reference if there is one, and your store's address.
Something wrong or unclear on this page? Tell us at [email protected], or see how to get help.